Getting Started with Polls

Welcome to Vote Spark! This guide will help you set up and start using VoteSpark to collect valuable feedback from your customers.

Follow these steps to ensure you get the most out of VoteSpark.

Add the Vote Spark Poll to Your Theme

  • Log in to your Shopify admin panel.
  • Go to the Online Store section and select Themes.
  • Click on Customize next to your current theme to open the theme editor.
  • In the theme editor, select the product page where you want to add the Vote Spark poll.
  • Click on + Add block and choose Apps.
  • Find and select VoteSpark Product Poll.
  • Once added, you can customize the appearance of the poll to match your store's branding. Adjust colors, labels, and icons as needed.
  • After customizing, click Save to publish the changes to your store.

Creating Your First Product Poll

  • In your Shopify admin, go to the Vote Spark app section.
  • Click on Create Poll to start a new product poll.
  • Select the product you want to gather feedback on from the product picker.
  • Set up the poll settings, including the question you want to ask customers and any additional options.
  • Once you have configured the settings, change the status to Active and select Save to make the poll live on your product page.

Info

When polls are Active, VoteSpark will automatically hide the add to cart and quantity selector from your product page. When you're ready to start selling your product, simply change the poll status to Closed to display the add to cart buttons.

Collecting Feedback

  • After publishing your product poll, customers can start providing feedback through the poll.
  • Monitor the feedback in the Vote Spark dashboard to gain insights into customer preferences and sentiments.

Managing Feedback

  • Use the Vote Spark dashboard to view collected feedback, analyze trends, and make informed decisions about your product offerings.
  • You can categorize feedback with tags and notes for better organization.

Troubleshooting Common Issues

  • If you encounter issues with the app not displaying correctly, ensure that you have added the app block to the correct product page and saved your changes.
  • For any technical difficulties, refer to the Vote Spark documentation or contact our support team for assistance.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us