FAQs

Are there any restrictions on voting or liking?

Yes. To keep votes and likes authentic, we restrict them as follows:

• If you collect emails, customers can only vote once per email address.
• If you don’t collect emails, we restrict voting to one per browser and device.
• Product likes work the same way — one like per device or email to prevent spam.

Is my data safe with Vote Spark?

Absolutely. Your data is encrypted using SSL and stored on protected cloud servers with daily backups. We take security and privacy seriously.

Can I customize the look and feel of the polls and like buttons?

Yes! You can customize colors, fonts, and styles to match your brand perfectly. It’s all designed to feel native to your store.

Do I need to know how to code to use Vote Spark?

No coding needed. Vote Spark is designed to be plug-and-play. You can create and launch polls or like buttons in just a few clicks.

What happens if a product has both a poll and a like button?

If a product has an active poll, the like button is automatically hidden to avoid confusion for your shoppers.

Can I see insights from the votes and likes?

Yes. Vote Spark provides an insights dashboard where you can view all voting and liking activity to help guide your product decisions.

What if I reach the free plan limits?

You’ll always have access to your data. You can upgrade at any time to unlock features like advanced analytics, unlimited polls, and custom branding.

How do customers see polls or like buttons on my store?

Polls and like buttons are added directly to your product pages. You can also choose to promote them through your site banners, email campaigns, or social media.

Can I offer incentives to encourage voting?

Yes! You can set up incentives like discount codes, raffles, or early access offers to drive more engagement.

How quickly can I get started?

Most merchants set up their first poll or like button in under 2 minutes. Our onboarding guide walks you through it step-by-step.